Returns & Refunds
We understand that you may need to return a product. Should you feel the need to do so, you have 30 days from the date of purchase to initiate the process. Please contact us at 812-332-8444 or firstname.lastname@example.org and one of our Customer Care Representatives would be happy to assist you.
Limited to one return or exchange per customer. Only purchases up to $110.00 qualify for a refund. We do not take returns based on taste. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If your product was purchased through a Bell Family Dispensary distributor or retailer, you will need to go back to your original purchase location for any return or exchange.